HomePrivacy Policy

1. Introduction

Welcome to ProPan, a division of RP Industries, located at #20, Thirumulavoyal Women’s Industrial Estate, Chennai 600062 (“we,” “our,” or “us”). This Privacy Policy outlines our commitment to protecting your privacy and the measures we take to safeguard your personal information. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: Includes your name, email address, phone number, and mailing address when you interact with us, such as when you make a purchase, sign up for newsletters, or request information.
• Payment Information: Includes your payment card details, billing address, and other financial information necessary to process your transactions.
• Usage Data: Includes information about how you use our website and services, such as your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and manage your orders and payments
• Communicate with you, including responding to your inquiries and sending updates
• Improve and personalize your experience on our website
• Analyze usage and trends to enhance our services
• Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Consent: We may share your information with your consent or at your direction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

6. Your Choices

You have several choices regarding your personal information:

• Access and Update: You can access and update your personal information by contacting us.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ProPan
C/o RP Industries
#20, Thirumulavoyal Women’s Industrial Estate
Chennai 600062
Email: care@propan.in

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.